We want you to love your order — but if something isn’t right, we’re here to help!
- All exchange or refund requests must be submitted through the E-form at the bottom of the page. - One request per order (Exchange, Refund, or both). - Transfer payments are processed within 2–7 business days. - Transfer payments via “ card ,wallet or instapay ”
- Return & Exchange Conditions:
- The courier will first collect the item, Once we receive it, your new item will be shipped the next day. “ Exchange” - New shipping fees will apply for exchanges or returns, unless the item has a manufacturing defect or you received the wrong item. - Please make sure to fill in all required details in the form. - Returns or exchanges are accepted within 14 days of receiving your order. - Items must be in their original condition and packaging.
- Before Delivery Notice:
- No preview is available before delivery. - Please check your order carefully once received. - If you notice any issue, submit a request within 24 working hours through the form. - Our team will review and respond within 1–2 business days.
- Important Notes:
- Printed or made-to-order items (such as MacBook covers & planners) are non-returnable and non-exchangeable. - Sale or discounted items are final sale and cannot be returned or exchanged. - Orders can be edited or canceled within 4 hours of confirmation (before shipping). - If delivery is delayed for more than 5 days or the order is refused, the shipping fee will be doubled on your next order.
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